Your Privacy Matters to Us
We are committed to protecting your personal information and ensuring your data is handled securely following industry standards and legal requirements.
Privacy Policy
Bristol VA Self Storage (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, phone number, email address, billing information, and other details you provide when renting a unit, submitting a form, or contacting us.
Usage Data: Information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on the site.
Payment Information: Collected securely through our payment processor to complete transactions.
2. How We Use Your Information
We use your information to:
Provide and manage storage rentals and related services
Respond to your inquiries and requests
Process payments and send receipts
Send service updates, notices, and important information
Improve our website, services, and customer experience
Comply with legal and regulatory obligations.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data only with:
Service Providers: Trusted vendors who help us operate our business (e.g., payment processors, IT providers)
Legal Requirements: When required by law, regulation, or legal process
Business Transfers: In the event of a merger, sale, or business restructuring.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking tools to enhance your browsing experience, analyze site traffic, and remember your preferences. You can adjust your browser settings to disable cookies, but this may affect certain features of our site.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to safeguard your data, no method of transmission over the internet is completely secure.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections to your personal data
Request deletion of your data, subject to legal and contractual obligations
Opt out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on our website with the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.